Learn how to fix common issues like a dirty charging port or faulty cable causing your AirPods Pro not to charge. Follow these troubleshooting steps or contact Apple Support for assistance.
Common Issues with AirPods Pro Not Charging
Dirty Charging Port
One common issue that AirPods Pro users may encounter is a dirty charging port. Over time, lint, dust, and debris can accumulate in the charging port, preventing the device from charging properly. This can lead to frustration and inconvenience for users who rely on their AirPods Pro for daily use.
To address this issue, it is important to regularly inspect and clean the charging port of your AirPods Pro. Using a soft, dry cloth or a small brush, gently remove any debris that may be clogging the port. Avoid using sharp objects or excessive force, as this can cause damage to the port.
Faulty Charging Cable
Another common issue that may cause AirPods Pro not to charge properly is a faulty charging cable. If the charging cable is damaged or defective, it may not be able to deliver power to the AirPods Pro effectively, resulting in charging issues.
To troubleshoot this problem, try using a different charging cable to see if the issue persists. If the AirPods Pro charge successfully with a different cable, then the original cable may be the culprit. In this case, consider replacing the charging cable to ensure reliable charging for your AirPods Pro.
Software Glitch
In some cases, a software glitch may be the cause of AirPods Pro not charging properly. This can occur due to bugs or errors in the device’s software, which can disrupt the charging process and prevent the AirPods Pro from charging as expected.
To address this issue, try resetting your AirPods Pro by following these steps:
- Place both AirPods Pro in the charging case.
- Press and hold the setup button on the back of the case until the status light flashes amber, then white.
- Reconnect your AirPods Pro to your devices and check if they charge properly.
If the problem persists, consider updating the software on your AirPods Pro to the latest version to resolve any potential software glitches that may be affecting the charging functionality.
Troubleshooting Steps for AirPods Pro Not Charging
Clean the Charging Port
One common issue that may cause your AirPods Pro not to charge properly is a dirty charging port. Over time, dust and debris can accumulate in the charging port, preventing a proper connection with the charging cable. To remedy this, you can gently clean the charging port using a soft, dry cloth or a small brush. Be sure to remove any visible debris and ensure that the port is completely dry before attempting to charge your AirPods Pro again.
Try a Different Charging Cable
If cleaning the charging port does not solve the issue, the next step is to try using a different charging cable. Sometimes, the issue may lie with the cable itself rather than the AirPods Pro. By using a different cable, you can determine if the problem is with the cable or the AirPods Pro. Additionally, make sure that the charging cable is securely connected to both the AirPods Pro and a power source to ensure a proper charging connection.
Reset AirPods Pro
If cleaning the charging port and trying a different charging cable do not resolve the issue, you may need to reset your AirPods Pro. To do this, follow these steps:
* Place both AirPods Pro in the charging case.
* Keep the lid of the case open.
* Press and hold the setup button on the back of the case until the status light flashes amber, then flashes white.
* Close the lid of the case and wait for a few seconds before reopening it.
By resetting your AirPods Pro, you can troubleshoot any software glitches that may be causing charging issues. If the problem persists after trying these troubleshooting steps, it may be time to contact Apple Support for further assistance.
Contacting Apple Support for AirPods Pro Not Charging
If you’re experiencing issues with your AirPods Pro not charging, reaching out to Apple Support can be a helpful step in resolving the issue. Here are some ways you can contact Apple Support for assistance:
Schedule a Genius Bar Appointment
One option for getting support with your AirPods Pro is to schedule a Genius Bar appointment at your local Apple Store. The Genius Bar is a service provided by Apple where you can receive personalized assistance from Apple experts. To schedule an appointment, you can visit the Apple website or use the Apple Support app on your iPhone.
Contact Apple Support Online
If you prefer to seek support online, Apple also offers the option to contact Apple Support through their website. You can chat with a support representative, schedule a call back, or even send in your AirPods Pro for repair through the online support system. This can be a convenient option for those who prefer to troubleshoot issues remotely.
Check Warranty Status
Before reaching out to Apple Support, it’s a good idea to check the warranty status of your AirPods Pro. If your AirPods Pro are still under warranty, you may be eligible for free repairs or replacements for charging issues. You can check the warranty status of your AirPods Pro by visiting the Apple website and entering the serial number of your device.
By taking advantage of these support options, you can get the assistance you need to resolve any charging issues with your AirPods Pro. Whether you choose to schedule a Genius Bar appointment, contact Apple Support online, or check your warranty status, Apple Support is there to help you get your AirPods Pro back up and running smoothly.
